Make your interactions smarter and more efficient with CredSpark Logic options.
Leverage Skip Logic, Display Logic, and Piping Logic to improve question design, data quality, and user experience.
Watch quick tutorials on CredSpark Logic.
Skip Logic
Display Logic
Piping Logic
The Benefits of CredSpark Logic Options
Showcase relevance and improve data quality with CredSpark Skip Logic.
Skip Logic enables interaction participants to skip questions that are not relevant based on their previous responses. Using Skip Logic allows you to capture deeper insights on particular topics from specific participants while sparing others from questions that are not relevant to them. It not only improves the quality of the information you’re collecting, but also improves the user experience by not using a cookie-cutter approach for everyone.
Personalize and improve interaction design with CredSpark Display Logic.
While Skip Logic directs users to particular questions, Display Logic changes the way questions are presented to the user. Instead of a “Question 1, then Question 2…” linear approach, Display Logic enables you to display questions dynamically based on a previous response. You can also leverage Display Logic in the Results View to personalize participant outcomes based on their answers. It’s a powerful way to tailor an experience based on the audience’s interests and needs.
Create a more personal interaction experience with CredSpark Piping Logic.
CredSpark Piping Logic allows you to “pipe” a participant’s answer to a previous question into the next question without the need to set up complex question logic. You can use Piping Logic across questions, outcomes, registration fields, notifications, and results blocks. It’s an incredibly effective and useful way to reinforce a participant’s answer and dive deeper into why they selected what they did, increasing the depth of your audience insights.
Pro Tips on Using CredSpark Logic
Avoid using Display or Skip Logic in scored interactions.
Using Skip Logic in scored quiz experiences will cause issues in scoring because any skipped question will still remain part of the final score. For example, in a 10-question quiz, if a participant skips one question and answer 9/9 questions correctly, she will still only score 90% because the skipped question will be counted as an incorrect response in the scoring.
Try using Custom Tags with Display Logic.
Using Custom Tags in conjunction with Display Logic allows you to control what questions to display based on information already known about the user. For example, if you want to send a survey after a conference or event, you could leverage Custom Tags with Display Logic and show different questions to different types of event participants (speakers, attendees, exhibitors, etc.).
When using Piping Logic, consider the entire interaction experience.
When piping in answers, it’s vital to think about the user experience holistically. First, make sure you make any questions from which you’re piping information “required.” And because participants will see the wording in the exact way it appeared in the previous question, it’s important to consider your wording, capitalization, and punctuation choices carefully.